Our business is currently the target of an ongoing blackmail and extortion attempt originating from an individual or group outside of the United States. This party has posted a series of false and misleading Google reviews across multiple locations and has demanded payment in exchange for removing them.
Despite an initial payment made under pressure, the harassment continued and escalated. We have since refused further demands and are actively working with Google and the appropriate channels to have these fraudulent reviews investigated and removed.
This page exists to provide clear context and documented evidence so customers can understand the situation and make informed judgments based on facts—not coercion.
What Is Happening
- An individual claiming to be overseas contacted us directly
- They demanded payment in exchange for removing negative Google reviews
- After an initial payment, they escalated their demands
- When we refused to pay again, they threatened—and followed through—by posting multiple false reviews across all business locations
- Messages explicitly linking payment to review removal were sent to us
Screenshots of these communications are included below to demonstrate the nature of this extortion attempt.
Our Commitment to Customers
For many years, our business has served the community with integrity, professionalism, and care. Our reputation has always been built on real customer experiences—not manufactured ratings.
We understand how important online reviews are when choosing a business. We ask that you consider:
- Our long-standing presence and history
- The sudden and identical pattern of these reviews
- The documented proof showing these reviews are being used as leverage for payment
We remain committed to resolving this properly and ethically, without giving in to fraudulent demands.
What We Are Doing
- Reporting the reviews and submitting evidence directly to Google
- Preserving all communications and records
- Taking steps to protect our business and customers from further harassment
We appreciate your patience while this process runs its course.
Thank you for taking the time to read this explanation and for supporting honest, family-run businesses.
If you have been a customer and would like to share your genuine experience, we always welcome authentic feedback.
— Sunlight Contractors Team
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